More leads. More sales. Less hassle

Since 2016

Outbound Support:

Our outbound support services are tailored to proactively reach potential and existing customers, driving business growth and strengthening customer relationships.
1. Telemarketing Campaigns
2. Customer Follow-ups
3. Market Research

Inbound Support:

Our inbound support services focus on providing exceptional assistance to customers who reach out to your business, ensuring their inquiries and issues are handled promptly and professionally.
1. Customer Service
2. Order Processing
3. Technical Support

Web/Chat Support:

A process where customer’s query can be solved by Live Chatting or Communicating via Email. A dedicated team with good typing speed and response time
1. Instant Query Resolution
2. Professional & Trained Team
3. 24/7 Availability

Why Choose Greenforks?

At GREENFORKS, we don’t just provide telesales and customer service solutions — we become a growth partner for businesses looking to scale with confidence. Headquartered in India and backed by over six years of proven expertise in the B2C industry, we specialize in professional telesales, lead generation, and end-to-end customer engagement solutions that drive measurable results.

With a strong presence in India, the United Kingdom, and global markets, we have successfully helped businesses across industries accelerate revenue, strengthen customer relationships, and elevate their brand value.

It's Our Business To Help Your Business Get More Business.
At Greenforks we follow:

Full Native English Team

12 Hour Email Support

Processes & Sectors We Support

At GREENFORKS, we specialize in providing scalable outsourcing solutions that empower
businesses to grow while reducing costs, improving efficiency, and ensuring seamless
customer experiences. Our highly trained teams can handle a wide range of processes across
diverse industries, enabling companies to focus on their core strengths while we manage the
rest.

Customer Support & Engagement
1. Inbound and Outbound Customer Service (Voice, Email & Chat)
2. Technical Support / Helpdesk
3. Complaint Resolution & Query Handling
4. Customer Retention and Loyalty Programs

Sales & Revenue Growth
1. Cold Calling & Lead Generation
2. Cross-selling & Upselling Campaigns
3. Product & Service Sales (B2B & B2C)
4. Subscription Renewals & Membership Sales

Back-Office & Administrative Support
1. Data Entry & Data Processing
2. Document Management & Record Keeping
3. Order Processing & Billing Support
4. Virtual Assistance

Industry-Specific Solutions

1. Logistics & Transportation → Customer queries, delivery updates, tracking support
2. E-commerce & Retail → Product inquiries, order management, return & refund
handling
3. Healthcare & Medical Devices → Appointment scheduling, sales of medical
devices, patient follow-ups
4. Insurance & Mortgage → Policy renewals, claims assistance, lead generation,
loan/mortgage support
5. Banking & Finance → Collections, account servicing, payment reminders, fraud
checks
6. Travel & Hospitality → Reservation management, ticketing, travel support, guest
experience services
7. Education & Training → Student enrollment, course sales, placement support,
online query resolution
8. Real Estate → Lead generation for buyers/sellers, appointment setting, property info
dissemination.

Collections & Recovery
Payment Follow-ups & Soft Collections
Credit Control Support
Early-stage Debt Recovery

Our Mission is to assist our Clients to take their Business to NEXT LEVEL, by providing High Quality Customer Service.

Your success is our success so you can be rest assured that our team will go above and beyond to deliver results for your company.

At Greenforks, we’re on a mission to take the name round the globe. While helping you and your business get more leads and close more sales of course.

Self Driven team for Sales Process

High Quality Customer Service

Our Clients

Our Work Culture

We believe in keeping work and fun balanced all the time. We are an Organization with Positive work environment that is always young and dynamic; filled with fun, amazing indoor games, timely breathers, awesome incentives, rewards, team outings, parties and much more..